Refund Policy

Thank you for choosing FEEL TOOLS. We strive to ensure our users have the best possible experience with our premium online utilities. Please read this policy carefully to understand our practices regarding refunds.

General Digital Products Policy

Due to the nature of digital goods and services, which are fundamentally irrevocable and non-returnable once accessed or downloaded, we generally do not offer refunds or credits for any purchases unless explicitly stated otherwise.

Exceptions

We may grant refunds in exceptional circumstances at our sole discretion. Such circumstances may include, but are not limited to:

• The product or service was not delivered due to a technical error on our end.
• The product or service has a critical flaw that prevents it from being used as described, and our support team cannot resolve the issue within a reasonable timeframe.
• Unauthorized duplicate transactions occurred due to a processing error.

Requesting a Refund

If you believe you qualify for a refund under our exceptional circumstances policy, please contact us within 14 days of your original purchase date. You must provide your order information and a detailed explanation of the issue.

Refund requests made after 14 days will not be considered. If a refund is approved, it will be processed to the original method of payment within 5-10 business days.

Contact Us

If you have any questions or concerns about our Refund Policy, please reach out to us via the contact form on our website.